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Context Help

If you lose your way inside our web hosting Control Panel, the first step you should take is to push the Help button, which is present on each and every page. A context menu will show up. It includes exhaustive information about all the actions that you can perform on the page in question. Each context menu appears on the same page so that you can quickly return to your work.

Video Tutorials

We have an extensive selection of how-to videos illustrating how to use our Control Panel. They're shot for those of you who want to see how things are being done rather than only reading articles. Thus, anyone can swiftly find their way around our Control Panel by simply watching our step-by-step video tutorials.

F.A.Q.

If you can't find the answer you are looking for, check out our comprehensive FAQ database, which covers questions asked by real people and provides practical solutions. We periodically "revamp" our Frequently Asked Questions section with new questions & answers in order to embrace all the innovations and new additions to our platform.

Ticketing System

If you still can't discover the answer you searching for in the FAQ section either, you can get in touch with our great team of tech support engineers available 24-7 and eager to assist you with any problem. Each trouble ticket you submit will be responded to in less than sixty minutes (the average support ticket response time being just 20 minutes), so you will not have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 287948

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com